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Perspectives on product design, AI integration, requirements engineering, and what it takes to ship enterprise software that works.

Vertical-specific AI implementation across industries
Featured
AI Strategy · 5 min read

Vertical-Specific Generative AI: Overcoming Challenges and Unlocking Industry Growth

How domain-specific AI implementations outperform generic solutions in regulated and complex industries, and what product teams need to know to get AI integration right.

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Information overload from AI concept
UX Design · 4 min read

Avoiding Information Overload from AI

AI-generated information can actually threaten your users' productivity. Thoughtful design of AI-enabled features can boost it instead.

Enterprise AI perception challenges
AI Strategy · 5 min read

OpenAI Has an Enterprise Perception Problem

OpenAI leads the generative AI race, but can they overcome enterprise security concerns and a rapidly evolving market?

AI-powered enterprise risk management
Enterprise Risk · 8 min read

Reimagining RISK: Considering Generative AI in ERM

Gen AI can augment Enterprise Risk Management through scenario generation, compliance alignment, and helping organizations identify risks they might not yet see.

Unrealistic AI demos concept
UX Design · 5 min read

Lost in the Hype: Unrealistic AI Demos Can Hinder User Adoption

Recent demos often showcase fantastical AI use cases, but for real user adoption, AI needs to solve genuine problems.

Mobile AI battle between platforms
Industry Analysis · 4 min read

The Browser Wars Redux: Is a Mobile AI Battle Brewing?

As LLMs gain traction, the fight for mobile AI dominance heats up, with Android's Gemini integration potentially challenging OpenAI's lead.

GPT-4o data pipeline visualization
Market Trends · 6 min read

GPT-4o AI Goes Free: A Training Boom and a Shift in Future Search Behavior

GPT-4o's free release fuels training data growth and a potential search behavior shift as AI and LLMs become more accessible.

AI helping to unveil silent user needs
AI Strategy · 5 min read

AI Unveils the Silent User: Getting Clarity to Produce Real Value

LLMs can revolutionize software by enabling AI-guided conversations to unveil user needs and gather clear input.

AI automating manual data processing
AI Strategy · 4 min read

Bypassing Manual Data Hassles and Embracing AI with Human Oversight

LLMs are revolutionizing data handling by enabling AI-powered oversight of tasks like invoice processing.

AI personalizing user experience
UX Design · 4 min read

AI Without the Chat Overload: A Smarter Way to Personalize User Experience

AI can personalize user experience by subtly adapting existing interfaces based on user behavior and preferences.

UX design in semiconductors
Industry Analysis · 6 min read

On the Horizon: UX Design in the Semiconductor Space

The emerging need for user experience design practice in the semiconductor industry.

AI content authenticity verification
AI Ethics · 8 min read

Know Your Sources: AI and the Need to Validate Authenticity (Part 2)

The ubiquity of AI-generated content should hasten standards that establish source authenticity.

AI and content authenticity in UX
AI Ethics · 6 min read

Know Your Sources: AI and the Need for Communicating Authenticity in UX

AI-generated content prompts UX designers to consider how users will learn to trust content as authentic.

EDA to SaaS transformation
SaaS Design · 8 min read

Transformation of a Hardware EDA Solution to a SaaS

Migrating an installed, engineering-heavy software application to the cloud begins with foundational decisions.

User Story Generator AI tool
Product Tools · 4 min read

User Story Generator: Using AI-Assist to Get Past Writer's Block

We created a free app to accelerate writing user stories and get past a blank screen.

User Story Generator AI tool
Requirements · 3 min read

The Value of User Stories When Building Your SaaS Product (Interview)

Audio interview with the SaaSClub podcast about the value of user stories to your product and business.

UX as system design
UX Design · 6 min read

UX Design Isn't About Pretty Pictures

There's a common misconception that UX design makes screens look pretty. It's really about planning, requirements, and system design.

Semiconductor EDA and UX
Industry Analysis · 7 min read

Semiconductor EDA: How Focusing on User Experience Opened Up a New Market

An open EDA project demonstrates how designing for users' experience opened up a new, unserved market.

SaaS content access management
SaaS Design · 7 min read

Designing Modern Enterprise SaaS: Content Access Management

Content access management governs which content each user is given access to in a SaaS application.

SaaS users and access management
SaaS Design · 7 min read

Designing Modern Enterprise SaaS: Users and Access Management

Admitting users into the application and defining what they can do is the most common SaaS admin need.

SaaS administration design
SaaS Design · 6 min read

Designing Modern Enterprise SaaS: An Introduction to Administration

The most prevalent administration capabilities found across nearly all SaaS products.

Shift-left testing strategy
Testing Strategy · 5 min read

Shift-Left Testing Strategy: Involving Development and QA in Design

Involve development and QA earlier in the design process to identify issues before code is written.

Shift-left testing requirements
Testing Strategy · 5 min read

Shift-Left Testing: A Requirements Approach

Shift-left testing starts with requirements. Clear, testable requirements reduce bugs and accelerate delivery.

Design happens concept
UX Design · 4 min read

Design Happens

Design happens whether you plan for it or not. The question is whether it happens intentionally or accidentally.

UX mistakes and brand impact
UX Design · 4 min read

UX Mistakes Impact Your Brand, Even for Instagram

Even major platforms like Instagram can suffer when UX mistakes erode user trust and satisfaction.

What-if scenarios and empathy in UX
UX Design · 4 min read

What-If Scenarios and Empathy Matter in User Experience Design

What-if scenarios and empathy are essential tools for anticipating user needs and designing for real-world conditions.

Multi-device communication UX
UX Design · 5 min read

Design Seamless Multi-Device UX for Communication with Azure Communication Services

Azure Communication Services opens new possibilities for designing seamless multi-device experiences.

Open source remote work tools
Team Productivity · 4 min read

Open Source Tools We Use to Work Remotely

A look at the open source tools our team uses to collaborate effectively while working remotely.

BDD scenarios in user stories
Requirements · 5 min read

Anatomy of a User Story: BDD Scenarios

BDD scenarios add precision to user stories by defining expected behavior in a structured, testable format.

Acceptance criteria in user stories
Requirements · 5 min read

Anatomy of a User Story: Acceptance Criteria

Acceptance criteria define the conditions that must be met for a user story to be considered complete.

User story narrative
Requirements · 5 min read

Anatomy of a User Story: The Narrative

The user story narrative establishes who needs a feature, what they need, and why.

Dev-ready UX part 2
UX Design · 5 min read

What Is Dev-Ready UX? (Part 2)

The deliverables and processes that make UX design truly ready for development handoff.

Dev-ready UX part 1
UX Design · 5 min read

What Is Dev-Ready UX? (Part 1)

Dev-ready UX bridges the gap between design and development by creating specifications developers can implement directly.