Designing a custom SaaS learning platform for employees and resellers

Challenge

Our client needed a tailored learning solution to train employees and resellers across a globally distributed workforce. Off-the-shelf learning management systems couldn't provide the flexibility, personalization, or administrative control required. They also needed a platform that could scale with their business and adapt to evolving onboarding, training, and partner enablement needs, all while offering a modern digital experience for users.

Solution

Planorama partnered with the client to design a fully customized enterprise SaaS learning platform built for the realities of remote learning and enterprise growth. Our approach included:

• Immersive Learning Experience: The platform was designed to simulate in-person classes through multi-camera views, enabling students to see the instructor, peers, and screen shares simultaneously, fostering engagement in a virtual setting.
• Intuitive Admin Tools: We designed streamlined interfaces for course creators and administrators to manage enrollments, publish content, and track learner progress with minimal friction.
• Advanced Reporting Dashboards: Built-in analytics allowed administrators to measure course effectiveness, monitor learner engagement, and adapt content based on real-time feedback.
• Design-Ready for Development: We delivered dev-ready assets, including high-fidelity designs and documentation, that enabled seamless handoff and collaborative implementation throughout the project lifecycle.

Outcome

In just six months, the client launched the first phase of their platform to support onboarding for new SaaS customers, a critical milestone in their growth strategy:

• Rapid Deployment: The clear, scoped design enabled the successful release of core training capabilities on schedule.
• Ongoing Agility: Planorama continued to support additional feature rollouts, adapting scope and priorities in sync with the client as user feedback and business conditions evolved.
• Operational Efficiency: The intuitive admin experience reduced overhead for training teams, while learners benefited from a streamlined and engaging digital classroom.
• Scalable Foundation: The platform now serves as a scalable infrastructure for both employee and partner training, with future phases aligned to long-term business expansion.

By delivering a personalized, enterprise-ready learning platform, Planorama helped the client unlock both immediate training effectiveness and strategic growth enablement.